Photo of Flora Wallace

Flora Wallace

Client Support, Residential Property

Our Residential Property Client Support associate Flora has been guiding people through their home-buying journeys since 2017.

As the first point of contact in our residential property team, Flora recognises the importance of prompt, professional guidance. That is why she always holds herself to a high standard, ensuring that everyone she assists has the information to make well-informed decisions at every stage.

Flora’s proficiency enables people to start the next chapter in their lives with absolute reassurance and confidence.

Services: Property

Latest insights from Flora

Fully regulated to give you assurance with every step


When to report a solicitor to the SRA

If you have complained to your solicitor about breaching the SRA Code of Conduct and are not satisfied with their response, you can report them to the SRA. Examples of a breach include:

  • Dishonesty
  • Fraud
  • Discrimination

When to contact the Legal Ombudsman

If you have complained to your solicitor about poor service and you are not satisfied with their response, you can contact the Legal Ombudsman who deal with poor service, such as:

  • Delayed or unclear communication
  • Problems with your bill
  • Loss of documents